CONTACT US, ANYTIME
“I have been in the insurance business for over 30 years and I am impressed with your company and what it offers. Twico is easy to use and your customer service is prompt and very helpful.”
- F. Flores, Agent
To report a claim or check the status of one, please contact:
Report a claim: newclaim@twico.com
Check status: claimstatus@twico.com
1-866-849-1315
If for any reason you feel less than perfectly satisfied with the speed and manner with which your claim is being handled, please contact us at:
800-376-8942
customerservice@twico.com
Calling us to report a claim? Please have the following information handy:
- Your Policy Number
- The Date of Loss
- Your Address
- Your Contact Number(s)
- Your email address
You can also complete the Property Loss Notice ACORD form and submit it as part of your claim. Or contact us for assistance in stepping through the Claims process.